Get in contact with us
There are several ways to contact OpenWeb.
The suggested method is to email us, at one of our email addresses:
- For Sales Department:admin@openweb.co.za
- For Support Department:support@openweb.co.za
- For Any Account Queries:admin@openweb.co.za
Need Support?
You can request support through our ticketed support system below.
SMS Support Facility
Our SMS support facility is easy to use, just follow the steps below:
For priority support, you can contact our SMS Sales and Support Center.
- SMS the word: openweb
- followed by your message to 34110. SMS's cost R2
Eg: openweb I forgot my password. My ow num is 5891
If you are unable to send email, you can submit your message via the Contact Support Tab:
Contact Center Office Hours:
- Our Phone Call Center is open from Monday to Friday (08:30am - 17:00pm)
- Our SMS Contact Center is open 24/7
- Our E-mail Contact Center is open 24/7